20/01/2017

Frankfurt Airport

Frankfurt Airport opened a second VIP Lounge on January 18. Located at the B Transit zone, its unveiling represented the culmination of two years of construction and the investment of a sum Fraport described as being in the “lower eight-digit euro range.” Fraport said the new 13,993sq ft (1,300m²) lounge defines a new international standard of comfort and opulence, offering relaxation and total privacy in one of its various luxury suites with marble bathrooms, a drink at a well-stocked bar, a cigar in a smoking lounge, or an invigorating game of table soccer before departure. It said its facilities match the standards of a five-star hotel.
Anke Giesen, Fraport’s Executive Director of Operations, commented: “We have created an extraordinarily luxurious place of refuge away from the busy gates: an oasis of rest and relaxation for travellers with high expectations. It makes guests feel both right at home and thoroughly taken care of.”
Fraport said the new VIP facility is its response to the burgeoning demand. COO Giesen said: “It’s true that our VIP services only address a relatively small group of affluent clients with an especially great need for privacy. But this group is steadily growing, along with what its members expect from an airport.”
The operation of the airport’s other VIP Services Lounge, at its Transit A zone, is unaffected.
This entry was posted in Airline FocusAirportsCustomer ServiceFood & BeverageGround HandlingNewsOperationsPassenger Terminal.

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